4 Benefits Of AI Translation Technology In Healthcare
As technology advances, so does the potential for using AI translation technology in industries like healthcare. In a world that is becoming increasingly globalised, the need for accurate and timely translations in the medical field is more important than ever. In 2020, the demand for translation within healthcare increased by 49% due to the need to dispense and relay COVID-19 healthcare information. Now that the world is reopening its transportation since the pandemic, tourists will be back to travelling, meaning that the rate of tourist injuries is likely to rise back to the 4.4 million the Post Office Travel Insurance noted in its study.
Medical professionals across industries are turning to AI for help with translation due to the rapid incline of foreign patients they see, from clumsy holiday-goers, to medical tourists, to immigrants. Their work can involve communicating in different languages, which can be especially difficult when there aren’t any lingual resources available. Fortunately, AI translation technology can help healthcare workers and businesses overcome the challenges of language barriers while at work, all while giving plenty of patient and employee benefits.
The Benefits Of AI Translation Technology In Healthcare
Improve Patient Experience
AI translation technology has been rapidly gaining popularity within the healthcare industry in recent years. One reason for this is that AI translation helps to improve communication between healthcare staff and their patients, allowing workers to put their patients at ease during difficult conversations. This is particularly important in situations where there are language barriers between the healthcare practitioner and patient, as AI translation makes it easier to ensure that every step of the interaction is understood by both parties.
Additionally, AI translation also allows doctors and other medical professionals to access past medical records more quickly, improving patient care overall. Using both AI translation technology for speech and text, healthcare providers can translate both past medical records of their patients to get a better understanding of their medical background while also being able to hear what the patient themselves have to say. This lack of language barrier will calm patient nerves and help workers effectively treat their patients ensuring better patient care.
Save Money And Resources
AI translation technology is an amazing tool that can save healthcare organizations a lot of money and resources. By using AI translation, hospitals and clinics can get high-quality translations of medical documents and real-time speech without having to pay for expensive human translators or tie up their staff with calls to interpreters. AI translation tools are extremely affordable and compared to the price of human translation services, are a lot cheaper. For medical emergencies where an interpreter needs to work instantly without notice, hospitals and emergency departments are expected to pay an even higher fee. With AI translation, you have all you need to translate whenever you need to, without having to pay a higher fee in emergency situations.
In addition, having AI translation technology within your healthcare business will free up your workers from having to search for interpreters and human translators. While this doesn’t seem like a huge deal, staff can spend tens of minutes on the phone trying to locate an interpreter that is free and willing to work; these minutes wasted could have been spent seeing patients. To avoid losing valuable time from your skilful staff and to save on costs which can be put to other uses, AI translation technology is a clear asset.
Reduce Potential Mistakes
AI translation technology is rapidly revolutionising the healthcare industry by reducing potential communication errors and breaking language barriers between doctors and patients. A study by the Ministry of Health in Oman found that language barriers are responsible for reducing the satisfaction of medical providers and patients, as well as the quality of healthcare delivery and patient safety. It was noted that language barriers in healthcare lead to miscommunication between the medical professional and patient, which increases the risk of mistakes as both parties cannot effectively communicate with each other.
Using AI translation technology, doctors can easily communicate with their patients, helping them to understand their symptoms, read their medical records, and make informed decisions about how to best treat them, thus reducing the potential for mistakes. AI translation also makes it possible for doctors to quickly access and analyse patient data from all over the world, leading to more accurate diagnoses and personalised treatments.
Increase Service Time
Across the globe, language barriers can pose a serious challenge for healthcare providers. This is especially true in emergency situations, where clear and concise communication is essential. AI translation technology can help to bridge the communication gap by providing real-time translations of spoken conversations and documents. In usual circumstances, an interpreter will need to be booked in advance to aid foreign patients in both GP surgeries, clinics, and hospitals; this gives the interpreter time to travel to the location for face-to-face translation.
In emergencies, however, this is not possible and there is no time to wait for an interpreter to arrive. While some emergency departments will try to find human translators via phone call, this can still take up valuable and potentially life-saving time. Due to this, hospitals and other emergency healthcare settings are being encouraged to introduce AI translation technology into their work to cut out the wait and increase service time, meaning your patient will be seen and treated faster. This is beneficial to both the patients in need of life-saving treatment and those who don’t want to wait a long period to be seen.
The benefits of AI translation technology are clear, and healthcare businesses would be wise to adopt the technology in order to improve patient care, communication, and treatment outcomes. Patients and healthcare workers stand to benefit from this type of technology, as it can help break down language barriers and improve communication overall. Both translation devices and cheaper app alternatives can be used to access all your translation needs for a cost-effective price.
However, this is just the beginning of AI translation’s impact on global business. The travel and hospitality industries are already benefiting from the use of AI translation devices and apps, and as the technology continues to develop, more industries will see tremendous improvements in efficiency and cost savings. Have you tried using AI translation in your business? If not, now might be a good time to start.